Terms of Service

These Terms of Service ("Terms") govern your use of www.nicoxyn.com (the "Site") and any purchase you make from NICOXYN ("we", "us", "our"). By visiting the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order. By ordering, you confirm that you meet this requirement and that the information you give us is accurate.

2. Products

We sell perfumes, fragrance candles, and detox and testing kits. We try to show our products, colours and descriptions as accurately as possible, but screens vary and we cannot guarantee that your display will show them exactly. Scent perception is personal and may differ from one person to another.

3. Orders and Acceptance

Placing an order is an offer to buy. We may accept or decline any order, and may cancel an order, for reasons including product unavailability, pricing or description errors, suspected fraud, or an inability to deliver to your address. If we cancel an order after payment, we will refund you in full.

4. Pricing and Payment

Prices are shown on the Site and may change at any time without notice. The price at the time you place your order applies.
Taxes, duties and shipping charges, where applicable, are shown at checkout.
Payment is processed by secure third-party providers. By placing an order, you confirm you are authorised to use the chosen payment method.

5. Shipping, Returns and Refunds

Shipping is governed by our Shipping Policy, and returns and refunds by our Refund Policy. Both form part of these Terms.

6. Safe Use of Products

Perfumes are for external use only. Avoid contact with eyes and broken skin, keep away from flames and heat, and discontinue use if irritation occurs.
Candles must never be left burning unattended. Keep them away from children, pets and flammable materials, and follow the burning instructions provided with the product.
Check the ingredients list of every product before use. If you have allergies, sensitivities or skin conditions, or are pregnant or nursing, consult a qualified professional first.
Keep all products out of reach of children.

7. Detox and Testing Kits

Our detox and testing kits are sold for personal, informational use only. They are not medical devices unless clearly stated, and they are not intended to diagnose, treat, cure or prevent any disease or condition. Results may be affected by many factors and should not replace advice from a qualified healthcare professional. Please read the instructions included with each kit and follow them carefully. See also our Disclaimer.

8. Accounts

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please tell us immediately at support@nicoxyn.com if you suspect unauthorised use.

9. Acceptable Use

You agree not to:

use the Site for any unlawful or fraudulent purpose;
attempt to gain unauthorised access to the Site, our systems or other users' accounts;
introduce viruses or other harmful code;
copy, scrape or resell Site content or products without our written permission;
post false, misleading or abusive content, including in reviews or messages to us.

10. Intellectual Property

All content on the Site, including the NICOXYN name, logo, text, images, product descriptions and design, belongs to us or our licensors and is protected by intellectual property laws. You may not use it for commercial purposes without our prior written consent.

11. Reviews and Submissions

If you submit a review, comment or other content, you grant us a non-exclusive, royalty-free right to use, display and reproduce it in connection with our business. You confirm that it is your own, truthful and does not break any law or third-party rights. We may remove content at our discretion.

12. Third-Party Links and Services

The Site may link to third-party websites or use third-party services. We do not control and are not responsible for their content, policies or practices.

13. Disclaimer of Warranties

The Site and its content are provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties, express or implied, about the Site, including that it will be uninterrupted or error-free. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be excluded.

14. Limitation of Liability

To the fullest extent permitted by law, NICOXYN will not be liable for any indirect, incidental, special or consequential loss arising from your use of the Site or products. Our total liability for any claim relating to an order will not exceed the amount you paid for that order. Nothing in these Terms excludes liability that cannot be excluded by law.

15. Indemnity

You agree to indemnify NICOXYN against claims, losses and expenses arising from your breach of these Terms or your misuse of the Site or products.

16. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we handle your personal information.

17. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the Site after changes means you accept them.

18. Governing Law

These Terms are governed by the laws applicable to NICOXYN's place of business, and any dispute will be subject to the courts of that jurisdiction, without affecting any mandatory consumer rights you have in your country of residence.